Point of Care Solutions
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RMS Omega works with healthcare organizations to design, deploy, manage and service point of care technology systems.

Service Requests

To request service, you may call 1-888-857-8402 or use our Online Service/RMA Request form.

Technical Support

To reach a technical support representative, please call:
1-888-857-8402, Monday through Friday 8:30 AM - 5:00 PM. Or, email: techsupport@rmsomega.com

Services / Wireless

Wireless Infrastructure Services

With wireless technology you’re able to transfer and collect data in real time, allowing fast access to essential data and information. RMS Omega’s team of professionals provides a host of wireless backbone services to help you reduce costs and increase productivity.

RMS Omega offers the following professional wireless infrastructure services…

  • Analysis & Optimization
  • Wireless Site Surveys
  • Wireless Infrastructure Installations
  • Wireless System Support Contracts
  • Site Analysis
  • System Staging & Configuration
  • Systems Integration
  • Cabling for Wireless Installations
  • Training
  • Project Management
  • Consulting
  • Technical Support

Wireless Site Surveys

Several factors may impact a wireless network’s coverage such as walls, poles, temperature or metals. A wireless site survey will identify the factors in your hospital environment that could have an effect on continuous wireless coverage.

Benefits of Wireless Analysis & Optimization:

Wireless analysis and optimization can be extremely beneficial for any facility. Wireless coverage is essential in many work environments, and the faster it works, the more efficient your staff can be.

  • Correct problems with handheld devices and under-coverage
  • Faster and stronger wireless connections
  • Ensures your network is set up properly
  • Increased worker productivity
  • Less down time from dropped coverage
  • Wireless will perform how it was originally expected

Training & Installation

RMS Omega offers training and installation services for real time wireless solutions. We will install your wireless system, equipment and software, and then train your staff how to use it efficiently. Our services team will set up everything including wireless barcode printers, scanners, handheld computers and system software for your workspace. RMS Omega service technicians have installed countless wireless and data collection systems in a variety of business environments including offices, warehouse and distribution centers, laboratories and hospitals.


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Contact us for a free assessment of your barcoding needs.

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Why work with RMS Omega?

RMS Omega's RF Engineers have many years of experience in the wireless business. That is what differentiates RMS from the competition. They are aware that different environments require different solutions and that every facility is unique. Even when problems arise, they are determined to find a solution and make your wireless system work to its full potential. 

>> Watch a video!