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Airclic Service Software
Mobile Supply Chain Software for Waste Services
In this highly competitive industry, it is crucial for back-office managers to have real-time visibility into what is happening on every driver’s route, including container and site conditions at each customer location. Airclic’s product, Service Perform®, designed specifically for the waste services industry, can help just do that, while improving billing processes and increasing customer satisfaction with real-time visibility of route activities.
Service Perform®
Service Perform® is a comprehensive, easy-to-use mobile supply chain product designed specifically for the waste services industry. By providing critical insight and documentation of route activities and site conditions, Service Perform helps shorten the billing cycle, while improving container management, and—most importantly—enhancing customer satisfaction.
Equipping drivers with Service Perform® means back-office managers have real-time visibility into what is happening on every driver’s route, including container and site conditions at each customer location. By seamlessly integrating with back-office systems, this data enables an organization to proactively address contract compliance, billing issues and container management.
Service Perform enables drivers to electronically document route activities and conditions, including:
- Proof-of-service: “Before and after” photos of containers prior to service and following service with validation provided to customer upon invoicing
- Service disruptions: Situations when drivers are unable to service the container because it is blocked or otherwise unserviceable
- Site conditions: Overfilled containers, additional waste around container, contaminated refuse, and the physical condition for each container to identify repair needs
- Safety: Dangerous conditions that pose a safety threat to the driver or customer, such as a damaged container, low hanging wires, exit or entrance blocks; in addition, drivers can use the solution to document vehicle accidents
Download a datasheet for Service Perform®.
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